Policies and Practices

1. Deposits and Payments: 

• A non-refundable deposit of 50% of the total booking amount is required to secure your date. 

• The remaining balance must be paid in full no later than 7 days prior to your event. Failure to pay the balance on time may result in cancellation without refund of deposit. 

​
2. Facility Access and Use: 

• Clients and guests are only permitted in the venue during the contracted time.  Early entry or extended stay beyond the contract is prohibited unless approved in writing. 

• No loitering is allowed in front of the venue or anywhere in the parking lot before, during, or after your event. 

​
3. Smoking and Substances:

• Smoking is strictly prohibited inside the facility at all times.

• Illegal substances are not permitted on the premises. 

​
4. Cancellations and Rescheduling:

• One reschedule is allowed per booking, subject to venue availability, and must occur within 6 months of the original date. 

• A $35 fee applies for contract amendments or date changes. 

• Deposits remain non-refundable in the event of cancellation on the clients behalf.

​
5. Decorations and Setup: 

• No decorations, signage, or fixtures may be attached directly to the walls, ceilings, or mounted equipment (e.g., TVs) unless approved by venue in advance. 

• Clients are responsible for the setup and removal of all decorations and equipment brought in for their event, unless an additional setup and breakdown service has been selected and purchased. 

​
6. Cleanliness and Waste Disposal:

• ​All trash must be bagged and disposed of in the dumpster located at the far end of the parking lot.  

• No food or waste may be poured or discared into sinks or plumbing fixtures inside the facility. 

• Clients are responsible for leaving the venue in the same condition as found. 

​
7. Holding Fee and Damage Deposit:

• A refundable fee of $150 is required at booking.  This will be returned 24-48 hours after the event upon inspection confirming all policies were followed and no damages occurred. 

• If any policies are violated or damage occurs the holding fee will be retained to cover cleaning, repairs, or additional fees. 

​
8. Liability and Conduct:

• Clients are responsible for the behavior of their guests and any damages caused during the event. 

• The venue is not liable for personal injury, loss, or theft of personal property on site. 

• Any Illegal activity will result in immediate termination of the event without refund. 

​
9. Noise and Neighborhood Considerations:

• Please respect our neighbors by keeping noise at a reasonable level. 

• Amplified sound or loud music must end by the contract event end time. 

​

​

Thank you for choosing MD Creationz. We appreciate your business and the trust you place in us to provide a clean, professional, and inspiring space for your event. These policies are in place to protect your experience, our facility, and all future clients.

We’re excited to be a part of your special occasion and look forward to helping bring your vision to life.

— The MD Creationz Team

​
​